CustomerFeedback

Best Case Study: Turning a Negative Experience into Positive Change

By ConsumerMama (Sola Salako-Ajulo) In my two decades of consumer advocacy, I've seen countless businesses transform negative experiences into opportunities…

6 months ago

Worst Case Scenario: The Risks of Ignoring Customer Feedback

By ConsumerMama (Sola Salako-Ajulo) In my extensive career advocating for consumer rights in Nigeria, I've encountered numerous scenarios where businesses…

6 months ago